Last Updated: 16th December,2025
This Privacy Policy explains how KarmIQo (“KarmIQo”, “we”, “us”, or “our”) collects, uses, and protects personal information when you visit our website, use our product, or interact with us in any other way.
By using KarmIQo, you agree to the practices described in this Policy. If you do not agree, please do not use our services.
KarmIQo is a performance management platform that helps organizations manage OKRs, KPIs, recognition, and feedback. We provide our product to business customers (“Customers”) who then invite their employees and other users (“End Users”) to the platform.
For most data we process on behalf of a Customer (for example, reviews, goals, ratings), the Customer is the data controller and KarmIQo acts as a data processor/service provider. For data we collect directly through our website, marketing activities, or billing, KarmIQo is the controller.
You can contact us at: privacy@karmiqo.com
This Policy applies to:
It does not apply to any third-party services you connect to KarmIQo (such as HRIS, payroll, or communication tools). Those services are governed by their own privacy policies.
We collect information in three main ways: what you give us, what we receive automatically, and what our Customers provide.
Examples include:
When you visit our website or use our product, we may automatically collect:
You can control or block cookies through your browser settings, but some features may not work correctly without them.
Our business Customers provide us with:
If we offer optional integrations, we may receive additional data from those systems according to the permissions configured by your organization.
We use personal information to:
We do not sell personal information.
Where applicable law requires a legal basis (such as in the EEA or UK), we rely on:
We may share personal information with:
Carefully selected vendors who help us host, store, email, log, analyze, or secure the service (for example, cloud hosting, email providers, analytics tools). They are bound by contractual obligations to protect data and use it only as instructed.
Admins and reviewers within your company can see certain information about you as configured by your employer (for example, your goals, ratings, and recognition history).
When required to comply with law, respond to lawful requests, or protect our rights, safety, or property.
If we are involved in a merger, acquisition, financing, or sale of all or part of our business, your data may be transferred as part of that transaction, subject to appropriate safeguards.
We do not share performance content (like comments or ratings) with other customers.
We may store and process information in countries other than the one you live in. Where required, we use appropriate safeguards (such as standard contractual clauses or equivalent mechanisms) to protect personal data transferred across borders.
We keep personal information for as long as necessary to:
Customers can request deletion or export of their data according to our agreement. When we no longer need data, we delete or anonymize it.
We use technical and organizational measures designed to protect personal information, including:
No system can be guaranteed 100% secure, but we work continually to protect your data and detect potential issues quickly.
Depending on your location and on whether we are acting as controller or processor, you may have rights to:
If you submit a request, we may need to verify your identity. In many cases, because we act as a processor, we will direct you to your employer or the relevant Customer, who controls your data.
To exercise your rights, contact us at privacy@karmiqo.com.
KarmIQo is a business tool aimed at organizations and is not intended for children. We do not knowingly collect personal information from children under the age required by applicable law. If you believe a child has provided us with personal data, please contact us and we will take appropriate action.
Our website and product may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to read their privacy policies before providing any information.
We may update this Privacy Policy from time to time. When we make material changes, we will notify you by updating the “Last updated” date at the top of this page and, where appropriate, through the service or by email.
If you have questions about this Privacy Policy or how we handle personal information, please contact us at: privacy@karmiqo.com.
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